Wildgoose

London

100.0%

positive feedback

activities listed

18 Supplier Reviews

Description

Wildgoose are a multi award-winning provider of team building and employee engagement events with offices in London, New York and licensees around the world. They specialise in unique challenges using interactive apps to engage, motivate, delight and help you have a great time. Using award-winning technology, they’ve created an exciting range of experimental team challenges and games, hosted through their app and using customised content, interactive maps, GPS, image recognition and augmented reality technology. Since 2011, their events have been enjoyed by more than 750 companies across 23 countries and this number is constantly growing. Wildgoose offers a range of immersive indoor and outdoor activities featuring interesting trivia and fun photo and video challenges, taking the popular treasure hunt concept and upping the ante. Customer feedback is measured through their app and has gathered an excellent rating with more than 90% of customers having their expectations exceeded.

Listings

Terms and Conditions

Wildgoose Events Limited | Terms and Conditions 
 
1. Booking 1.1. All bookings are made between Wildgoose Events Limited (the Company) and the Client (which term includes all other members of the client’s party) regardless of whether a booking relates to an Wildgoose Treasure Hunts branded event, a Wildgoose Takeaway branded event or other event owned and controlled by Wildgoose Events Limited. 
 
1.2. A contract between the Company and the Client is deemed to be in existence upon the issue of a deposit invoice by the Company following receipt of written confirmation of the booking by the client or a signed booking form. 
 
1.3. The contract will be subject to these booking conditions which may not be varied without mutual agreement and which shall apply to the exclusion of all other terms and conditions. Should there be an inconsistency between these terms and conditions and the event contract form the provisions of the event contract form                 shall prevail. 
 
2. Payment 2.1. When booking an event the Client is required to pay a non-refundable deposit of 50% of the contracted amount within 14 days of the Contract Return Date unless otherwise agreed. Refundswill not be issued after this date if guest numbers fall below those stated on the Event Contract Form. 
 
2.2. A final invoice will be sent to the Client at least 4 weeks before the date of the event. The payment of the balance is due at least 2 weeks before the event.  
 
2.3. If the booking is made within eight weeks of the event, the full balance must be paid within 14 days of the Contract Return Date, or 14 days prior to the Event Date, whichever is sooner. 
 
2.4. If payment in full has not been made at the required time, the Company reserves the right to treat the booking as cancelled, in which case the Client may become liable to pay such cancellation charges as are set out in Clause 6.2. The Company reserve the right to levy interest at 2% above the Bank of England base rate per month on any outstanding amount not received by the due date.

3. Prices 3.1. All the prices and charges quoted are given in good faith and are believed to be correct and based upon tariffs and rates of exchange applicable at the date of the invoice on the reverse side hereof 
 
3.2. The Company reserves the right to pass on any cost increases without prior notice should there be any adverse fluctuation in foreign exchange rate, or any increase in accommodation, travel, fuel or other costs of the package. Any cost increases will be set out in the final invoice and any further cost increases will be                    borne by the Company 
 
3.3. If any price increase exceeds ten percent of the event price, the Client may cancel the event without penalty and may obtain a refund of all monies paid, provided the Company has been notified in writing within seven days of the Client receiving the final invoice. 
 
3.4. There will be no refunds made in respect of currency fluctuations favourable to the Client, or reductions in fuel or other costs. 
 
4. Alteration by the client 4.1. After a booking has been made, if a Client wishes to make some alterations to the event or the accommodation arrangements, an amendment fee may be charged to cover the costs of the altered arrangements if applicable. 
 
4.2. Any charge requested must be made in writing 8 weeks before the event, otherwise it will be treated as a cancellation with liability to incur cancellation charges as set out in Clause 6.2 
 
5. Alteration by the company 5.1. The Company reserves the right to make minor changes to the arrangements for the event which include (by way of an example) a change of venue, or modifications in programmes.

6. Cancellation by the client 6.1. If the Client cancels an event or the event is treated by the Company as  cancelled by reason of non-payment, cancellation charges as set out shall become payable by the Client to the Company within 7 days. Cancellation must be notified to the Company in writing by the Client. 
 
6.2. Cancellation charges will be made as follows: 6.2.1. Within eight weeks of the event – no refund, the full amount is payable. 6.2.2. From the time of booking to eight weeks before the event - A cancellation charge of 50% of the  total amount is payable, unless a higher rate is agreed between both parties at the time of booking. 
 
7. Cancellation by the company The Company will not cancel the event within four weeks of the Event Date unless circumstances beyond the Company’s control occur, or if the Client has not paid the balance of the price. If the Company cancels the event more than four weeks prior to the date, it will endeavour to offer the Client a suitable alternative. If the alternative is not acceptable to the Client, the Company will refund all monies paid in full. 
 
8. Exclusion of liability 8.1. The Company does not accept liability for circumstances beyond its control e.g. war or terrorist activity, weather conditions, fire, delays, the early or late opening or closure of an event, temporary technical, mechanical or electrical breakdowns at an event or transportation problems. 
 
8.2. The Company does not accept liability in respect of loss or damage to the Clients baggage or personal belongings. 
 
8.3. The Company shall be under no liability for death or personal injury or illness suffered by the Client or any member of his party unless shown to have been caused by the negligence on the part of the Company, its employees or labour-only subcontractors.

8.4. The Client shall be responsible for any damage caused by any member of his party. The Company shall have the right to require any person whose behaviour is, in the opinion of the Company, likely to cause inconvenience to other clients and their guests, to leave the premises on demand. The Client shall procure                 compliance with any such requirements and in this eventuality no refund shall be made by the Company to the Client. 
8.6 The Company shall not be liable in any circumstances for any indirect or consequential loss resulting hereunder. 
 
9. Marketing 
9.1 The Company has taken every care to ensure that the descriptions of the events are accurate, however, errors do sometimes occur and occasionally amenities may be modified or withdrawn. The Company accepts no responsibility for any errors or modifications beyond its control. 
9.2 The Company reserves the right to use photos and videos from the event in marketing material unless specifically asked not to by the Client. 
 
10. Confidential Information/Intellectual Property Protection 10.1 The Client agrees and accepts that all information provided by the Company related to these terms and conditions and to the event including without limitation all products, proposals, processes, plans, ideas, know how, design rights, trade secrets, market opportunities, and business affairs (“Information”) are the property of the Company and no rights of any nature in such Information vest in the Client. 
 
10.2 The Client shall keep all Information strictly confidential and shall not disclose Information to any person other than as strictly required for the proper performance of the event and will not use the Information itself other than as permitted in connection with the event.

11. Complaints and disputes 11.1 In the event of dissatisfaction or complaints, the Client should first notify the Company in writing within one week of the event. 
 
11.2 Disputes which cannot be settled amicably will be determined by the courts of England and Wales to whom the parties by this agreement give exclusive jurisdiction.  
 
12 General 12.1 These terms and conditions shall be governed by English Law. 
 
12.2 In the event that any provision of these terms and conditions shall be void or unenforceable by reason of any provision of applicable law, it shall be deleted and the remaining provisions hereof shall continue in full force and effect and, if necessary, be so amended as shall be necessary to give effect to the spirit of these terms and conditions so far as possible. 
 
12.3 These terms and conditions constitute the entire agreement and understanding between the parties in relation to the subject-matter hereof and supersedes and replaces all prior discussions, representations, undertakings and agreements in connection therewith (which are hereby excluded) and neither party has relied upon such prior discussions, representations, undertakings or agreements save for those made fraudulently. These terms and conditions may not be modified or extended except in writing signed by or on behalf of the parties.

Wildgoose

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