How can we help you?

Frequently Asked Questions

How Fizzbox works

We're a one stop party shop connecting you with unforgettable activities for any special occasion. We’ve cut out the booking agent and put you directly in touch with venues, so you save time and money. There's no need to shop around, because unlike other sites, we charge absolutely no booking fees. You won’t find these activities cheaper anywhere else!

Our easy to use website lets you search by activity type or location. To make choosing a little bit easier, our activities feature 100% genuine reviews from our customers.

You won't find any tricky to read small print on our site, everything's transparent, with any important information on every activity page, from age restrictions to dress codes.

In your Fizzbox account, you'll be able to view your message inbox, payment history, booking itineraries and any saved activities.

Once you've found an activity you like, select your chosen date, time and group numbers, along with any questions you want to ask, and click 'enquire'. The venue will get back to you quickly to confirm your activity and give you 24 hours to make your payment. Simple!

Find your group activity

Choose a time and date

Talk to the venue online

Pay securely through Fizzbox

Why should I use Fizzbox?

Simply put, we save you time and money! We offer a huge range of activities at the lowest prices, with no nasty booking fees, and put you directly in touch with the venue.
We only work with the best, verified venues and all activities have been tried and tested by us.

When should I book?

ASAP! Booking in advance means you’re more likely to bag the best activities, dates and times, plus that nice smug feeling that everything’s arranged and paid for.

What if the activity isn’t available on the date or time I want?

Our activities are very popular, that’s why we recommend booking ASAP but understand this isn’t always possible. If your chosen date or time isn’t available, the venue will reply to you via your Fizzbox inbox with a suggestion of alternative dates and times.

Can I pay in instalments?

No, the total balance will need to be paid within 24 hours of the venue approving your booking.

Can I add another person to my booking?

Sure, just contact the venue via your Fizzbox account to let them know what changes you’d like to make.

Is there any flexibility with the set menus?

We offer a range of two and three-course meal options, each with a set menu. In order to give you the lowest possible price, there can be no deviations from the set menus.

Do I have to pay from one card or do you offer a split payment service?

Currently you have to pay from one card but we're working on a split payment service! Watch this space..

Can I pay over the phone?

Unfortunately not. We can only accept online payments.

Will I get a receipt?

Once your payment has been made, you will receive a confirmation email. You will also be able to view your payment history and download receipts from your Fizzbox account.

What if someone drops out?

Send the venue a message via your Fizzbox account to let them know. Please note, most activities are subject to minimum and maximum numbers, detailed on the activity pages and your itinerary.

What if I have to cancel?

The cancellation period is detailed on each activity page, repeated before you make your booking and on your activity itinerary. Cancel before this date and you won’t be charged a penny.

Still need help?  Contact Us