You'll be able to:
Postpone your booking to a later date
Swap your experience
(terms apply)
Amend your group size
Go virtual!
Request a full refund
Coronavirus Book with Confidence Guarantee
Now that formal Government restrictions have been lifted within the UK, people are planning their events and our experiences are booking up fast! Get yours locked in soon to avoid disappointment, safe in the knowledge that we’ve got your back. We’re keeping our Coronavirus guarantee in place, just in case anything should change.
If your booking is directly affected by Covid-19 Government restrictions:
*terms apply
Your convenience is our priority
Covid-secure venues
Our trusted experience providers have worked hard to ensure that their venues and activities are Covid-secure, for your safety and peace of mind. They’re ready and waiting to welcome you and will be happy to answer any questions you may have about Covid measures at their premises.
Our refund guarantee
In March 2020, we jumped into action as soon as the pandemic began to gather pace, cancelling and refunding every single affected booking within just two weeks! We felt it was important not to keep our customers waiting at such a stressful time and we commit to honouring this two-week turnaround time for any further affected bookings.
Customer confidence
We’re delighted that so many people have taken the time to leave us lovely, positive reviews during the pandemic. Our Trustpilot page still has an ‘excellent’ score of 4.9/5! We’re very happy that we’ve been able to keep providing fabulous virtual experiences to keep people connected throughout this challenging time.