Book with Confidence Guarantee

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Now that the world has returned to normality, people are booking events and experiences faster and more frequently than ever! Don’t worry though, Fizzbox will always have your back.

We’re keeping our book with confidence guarantee in place, which means you can postpone your booking, amend your booking size, swap an experience or even request a full refund outside of the cancellation period. We’re dedicated to ensuring your booking experience is as smooth and stress-free as possible, making Fizzbox the marketplace to shop for any occasion.

Your convenience is our priority

Reliable and trustworthy experience providers

We work directly with each and every experience provider to ensure that you will get exactly what you’ve booked, and that your needs are met both prior to, and during, your event.

Our network of trusted venues shares our high expectations relating to customer service, health & safety standards, and venue cleanliness.

They’re ready and waiting to welcome you and will do everything in their power to make sure that you and your group have a great and memorable experience!

Our refund guarantee

Please rest assured that if you request a refund outside of the cancellation period, we will issue you a full refund within 3-5 business days.

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Customer confidence

We’re delighted that so many people have taken the time to leave us lovely, positive reviews. You can book with confidence on our marketplace, and you can see how many people have loved their experience. Our Trustpilot page has an ‘excellent’ score of 4.9/5! We’re very happy that we’ve been able to provide fabulous experiences and connect you with reliable, welcoming experience providers throughout the UK and Europe.