Contact us

Answers to some of our most frequently asked questions are provided here. If you are unable to find an answer to your question, please get in touch by following one of the steps below.

If you've made an initial enquiry but would like more information on the activity or venue, please log into your account and head to your inbox where you can message the venue directly.

They'll be able to help you with any questions you might have...

If you need assistance with your account, are having trouble logging in, would like to become a fizzbox supplier or have any queries about the fizzbox website itself then please contact us using

Our office hours are as follows...
  • Monday to Friday 9am - 5:30pm
  • Saturday, Sunday and Bank Holidays - Closed

Alternatively, call us on 01273 225 079. Please note, we cannot take bookings over the phone and we do not hold the venue’s availability calendar. If you would like to request availability, enquire about one of the activities and speak to the venue directly, please do so via the activity page by filling out the enquiry form.


Floor 4, Hanover House, 118 Queens Road

East Sussex, BN1 3XG

United Kingdom