Solisol Travel

London

100.0%

positive feedback

activities listed

28 Supplier Reviews

Description

Solisol Travel are a fully registered Spanish Tour Operator and Travel Agent based in Spain. They have years of experience, so you can have peace of mind that you’re in safe hands whatever activities you choose to do and wherever you choose to go from Marbella to Ibiza, Barcelona to Tenerife and more. Being from Spain, they have fantastic local knowledge and first-hand experience of all the activities they offer. Solisol Travel’s day and night time activity lists are massive, so you definitely won’t be left wondering what to get up to on your trip. There’s bound to be something that everyone will love from Footgolf to a Boat Party, Watersports to Nightclub Entry and Horse Riding to Cocktail Making. You’ll find lots of these activities are perfect if you’re looking for hen, stag, birthday or team building activities in sunny Spain.

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Terms and Conditions

OUR RESPONSIBILITIES

We will use all reasonable care in the selection and use of suppliers of events and activities forming part of the agreed booking. To the best of our ability, we will ensure the suppliers provide a suitable, professional, legal and safe environment for the client.

Our responsibility is to ensure the elements that make up the event you have booked with us are booked with the suppliers and available to you. We arrange contracts for accommodation and other arrangements and events through suppliers who we have taken reasonable care to make sure have good reputations and run safe and efficient businesses. We will monitor and control the performance of our suppliers and judge their performance against the standards and customs in the region where these services are provided.

We are not responsible for any damaged, loss or intoxication caused by any of our suppliers.

It is your responsibility to inform the supplier, restaurant, hotel or any other, about any special attention that you will need and to check previously to any activity that your personal conditions are satisfactory to carry out the activity.

SOLISOL does not accept liability in the following circumstances:

If you or any member of your party is at fault. This includes but not limited to: intoxication through drink or drugs, discourtesy, abusive, threatening or aggressive behaviour or failure to abide by onsite rules, health and safety.
    If the failure is the fault of someone else not connected with providing the services which make up the holiday which we have confirmed to you.
    Any unusual or unexpected circumstances beyond our control, which we could not have avoided even if we had used all care possible. Any event which we or the supplier of any service could not help, expect, or prevent.

Any transport, activities, accommodation and other events are carried out subject to the supplier's conditions of carriage, supply or contract, which will be notified to the client if they differ significantly from standard industry practice or upon the client's request. If any supplier can exclude or limit liability under any international convention or foreign law we will rely on that exclusion or limitation.

Where the cause of loss, damage or injury is due to SOLISOL´s suppliers, subcontractors, servants and/or agents, our acceptance of liability is subject to assignment to it of the claimant's rights against the former and to the claimants co-operating with Solisol Travel any legal action it may take to enforce any right of subrogation or by way of any third party proceedings.

We will offer such help as is reasonable in the circumstances to the group if any member suffers difficulties whilst participating in the booking.

THE CLIENT´S RESPONSIBILITIES

To ensure that all members of the group are informed about the booking details and these terms and conditions.

To take full responsibility for client side administration and be responsible for the accuracy of information supplied, both prior to the booking and up until after the event has elapsed.

The client must inform SOLISOL in writing of any special requests (for example, special facilities for disabled people, dietary requirements, allergies, medical conditions) which it or any of the group have so that SOLISOL is able to make arrangements, as far as reasonably possible, to cater for them.

Some of the activities provided by SOLISOL as part of a booking require an element of physical activity on the part of the group. The client will ensure that all members of the group are physically able to take part in the booking, suffer no disabilities or conditions that may impair, restrict or endanger their involvement or that of other members of the group's involvement in the booking If the client has any doubts or concerns regarding any member of the group's participation in the booking these issues must be raised in writing at the time of booking, (for example asthma, high blood pressure, heart conditions, vertigo).

We insist that you arrange holiday insurance for all of your party when you attend an event. We think this is very important. We are entitled to assume that either you have arranged your own cover or you are prepared to take the risk of being uninsured. Insurance cover will be subject to the policy conditions and any exemptions or excesses mentioned in your policy. It is therefore the responsibility of the client to ensure that adequate holiday insurance cover is provided for the group.

To agree and progress with all payment timetables as set out above and on the booking confirmation email.

To ensure that all members of the group comply with all activity/element timetables of the booking. Failure to keep to the timetables may result in either discontinuation of the event/activity or cancellation of the booking in either event. We will not be liable for any refund, compensation or any other costs that may be incurred.

To ensure that all member of the group are available to travel to Spain.

HEALTH

Some activities and pursuits carry inherent risks to the client's safety and wellbeing. A client wishing to participate in activities which carry an inherent risk may be asked to sign an additional waiver form by the local supplier. 'It should be understood that participation is at the individual's own risk and it is your own responsibility to obtain the relevant insurance.'

BEHAVIOUR

SOLISOL, by itself or its suppliers may end or cancel the booking, with no liability of reimbursement, if the behaviour of the group or that of any person associated with the group is likely in the opinion of us or its supplier's to cause distress, damage, danger to or to annoy other customers, or other members of the group, employees, property or anyone else. If the party is found to be behaving in a way that results in affecting the standard performance of our suppliers and enjoyment by other guests, groups may be required to leave the premises - if this is the case groups will immediately forfeit all costs and any right to compensation, whether or not the booking has been completed, and be liable for any compensation sought by our suppliers. If groups behave in such a way that results in the suppliers relationship with us being terminated, clients will be pursued for compensation by SOLISOL.

If the group is prevented from traveling because any person in authority thinks any member of the group appears to be unfit to travel or likely to cause discomfort to or disturb other passengers, we will not be liable to complete the booking arrangements and will not be liable for any refund, compensation or any other costs incurred by the group. We cannot accept liability for the behaviour of others in your accommodation and/or taking part in any activity and/or event associated and/or in the same environment forming part of the booking, or if any facilities or events are removed as a result of their action. In some instances, groups may be required to sign agreement forms and/or provide a damage and/or behaviour deposit. If any occurrence of damage is obvious, groups will be pursued for recovery for the full amount of damage reimbursement, associated costs and any expenses incurred, including time and administration, in pursuing this recovery.

Solisol Travel

About Solisol Travel

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Terms and Conditions